Movistar Wireless USB Adapter Guide d'installation télécharger pdf (Page 10)

Problem

Cause

Solution

Troubleshooting for

Common Problems

Windows does not

recognize the USB

adapter correctly

after connecting it,

or the link activity

LED indicator is not

illuminated.

The Telefonica utility

icon is not visible on

the taskbar.

Your network

SSID does not

appear in the list

of available

networks.

It is not correctly installed or

connected.

Adapter disabled.

The USB port is damaged.

Your USB adapter is

deactivated.

Your network has still not

been found.

The name of your network

(SSID) is hidden.

Uninstall the utility and reinstall. Connect the

adapter to another USB port. Refer to the

section on "Checking the controller status"

in point 7 of the user manual.If the problem

persists, restart the computer.

Launch the utility. A window will appear

instructing you to activate the adapter.

Click "Activate" and the adapter will work

correctly again.

Connect the adapter to another USB port.

Uninstall the utility and reinstall. Connect the

adapter to another USB port.

To run the utility click on Start->All

Programs->Movistar Wireless USB

Adapter->Movistar Wireless USB Adapter

Utility

Check whether the Shut Down value

appears in the "Wireless Interface Status"

ﬁeld in the utility window. Click the

"Activate" button.

Click "Update" to refresh the list of

networks.

Refer to section 4.3.1 "Hidden SSID

Networks" in the manual in order to ﬁx the

problem.

The utility is not running

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